COOKIES & TRACKING

Cookie Policy

Learn how TruthScan uses cookies and tracking technologies to enhance your experience and improve our AI detection services.

Last updated: January 24, 2025

What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. These files contain information that is transferred to your device's hard drive and stored by your web browser.


Cookies serve various important functions that help us provide you with a better, more personalized experience when using our AI detection services. They help us remember your preferences, understand how you interact with our platform, and improve our services over time.


Cookie Fundamentals


• Storage Duration: Cookies can be temporary (session cookies) or persistent (stored until deletion)

• Scope: Cookies are specific to the domain that created them

• Content: Cookies typically contain identifiers, preferences, and usage data

• Security: Modern cookies include security features like encryption and secure transmission

How We Use Cookies

We use cookies and similar technologies for several important purposes that enhance your experience with our AI detection platform:


Essential Functionality


• Authentication: Keeping you logged in and secure across sessions

• Session Management: Maintaining your active session and preventing data loss

• Security: Protecting against fraud, abuse, and security threats

• Preferences: Remembering your settings and customization choices


Service Improvement


• Analytics: Understanding how users interact with our platform

• Performance Monitoring: Identifying and resolving technical issues

• Feature Development: Gathering insights for new feature development

• Error Tracking: Monitoring and fixing bugs and errors


User Experience Enhancement


• Personalization: Customizing content and recommendations based on your usage

• Interface Optimization: Improving navigation and user interface based on user behavior

• Load Balancing: Directing traffic efficiently across our infrastructure

Types of Cookies We Use

We use several different types of cookies, each serving specific functions to enhance your experience:


Essential Cookies


These cookies are strictly necessary for our website to function properly. They enable core functionality like security, network management, and accessibility. You cannot opt out of these cookies as they are essential for providing our services.


Functionality Cookies


These cookies allow us to remember choices you make and provide enhanced features. They help us personalize your experience and remember your preferences for future visits.


Performance and Analytics Cookies


These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services and user experience.


Security Cookies


These cookies help us detect and prevent security threats, fraud, and abuse. They are essential for maintaining the security and integrity of our platform.

Managing Your Cookie Preferences

You have several options for managing how cookies are used on our platform:


Browser Settings


Most web browsers allow you to control cookies through their settings. You can typically:

  • View all cookies stored by your browser
  • Delete existing cookies
  • Block cookies from specific websites
  • Set preferences for accepting cookies
  • Receive notifications when cookies are set

  • Our Cookie Preferences


    We provide tools within your account settings to manage your cookie preferences:

  • Essential cookies (cannot be disabled)
  • Functional cookies (can be customized)
  • Analytics cookies (can be opted out)
  • Marketing cookies (can be fully disabled)

  • Impact of Disabling Cookies


    Please note that disabling certain cookies may impact your experience with our services:

  • Some features may not function properly
  • Your preferences may not be saved
  • You may need to re-enter information repeatedly
  • Performance may be affected
  • Third-Party Services

    We work with trusted third-party service providers who may place cookies on your device to help us provide and improve our services:


    Analytics Providers


    • Google Analytics: Provides insights into website usage and user behavior

    • Performance Monitoring: Helps us identify and resolve technical issues

    • User Experience Analysis: Enables us to optimize our platform for better usability


    Infrastructure Providers


    • Content Delivery Networks (CDNs): Ensure fast and reliable service delivery

    • Cloud Hosting Providers: Support scalable and secure infrastructure

    • Security Services: Provide additional protection against threats and attacks


    Payment Processors


    • Secure Transaction Processing: Handle payments safely and efficiently

    • Fraud Prevention: Detect and prevent fraudulent transactions

    • Compliance: Ensure adherence to payment industry standards


    All third-party providers are carefully selected and contractually required to protect your privacy and handle your data responsibly.

    Mobile App Tracking

    For users of our mobile applications, we use similar tracking technologies that serve functions comparable to web cookies:


    Mobile Identifiers


    • Device Identifiers: Unique identifiers for your mobile device

    • App Instance IDs: Unique identifiers for app installations

    • Analytics SDKs: Software development kits for usage tracking and analytics


    Mobile-Specific Features


    • Push Notification Preferences: Managing your notification settings

    • App Performance Monitoring: Identifying and resolving mobile-specific issues

    • Offline Functionality: Enabling certain features when internet connection is unavailable


    Mobile Privacy Controls


    You can control mobile tracking through:

  • Device privacy settings (iOS/Android)
  • App-specific privacy settings within our mobile applications
  • Opt-out mechanisms provided by mobile operating systems
  • GDPR and Privacy Compliance

    Our cookie practices are designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR):


    Legal Basis for Cookie Processing


    • Necessary for Contract Performance: Essential cookies required to provide our services

    • Legitimate Interests: Functional and analytics cookies for service improvement and security

    • Consent: Marketing and non-essential cookies (where required by law)


    User Rights


    Under GDPR and similar privacy laws, you have the right to:

  • Access information about cookies we use
  • Object to certain types of cookie processing
  • Withdraw consent for non-essential cookies
  • Request deletion of personal data collected through cookies

  • Data Processing Transparency


    We maintain transparency about our cookie practices by:

  • Providing clear information about cookie types and purposes
  • Offering granular consent options where required
  • Maintaining records of consent and preferences
  • Enabling easy withdrawal of consent
  • Updates to This Policy

    We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements:


    Notification of Changes


    We will notify users of material changes to this policy through:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications for mobile users
  • Direct communication to enterprise customers

  • Review Recommendations


    We recommend that you review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy.


    Effective Date of Changes


    Policy updates become effective immediately upon posting, unless otherwise specified. Your continued use of our services after changes are posted indicates your acceptance of the updated policy.

    Contact Information

    If you have questions about this Cookie Policy, our privacy practices, or how to manage your cookie preferences, please contact us using the information provided below.

    Cookie Management

    To manage your cookie preferences, you can use the following options:

    • Account settings to control data preferences

    • Browser settings to manage cookies

    • Privacy preference center on our platform

    • Opt-out options for non-essential cookies

    Cookie Contact

    If you have questions about this Cookie Policy, our privacy practices, or how to manage your cookie preferences, please contact us:

    Email: grant@truthscan.com

    Address:

    TruthScan Privacy Team
    1309 Coffeen Ave
    Sheridan, WY 82801

    We will respond to your cookie-related inquiries within 5 business days. For urgent privacy matters, please include "URGENT PRIVACY" in your subject line.

    Cookie Transparency: We are committed to being transparent about our use of cookies. This policy provides detailed information about how and why we use cookies on our platform.