Question 1

How does TruthScan integrate with our existing loan origination system?

Accepted Answer

TruthScan connects via secure REST APIs that work with major LOS platforms including Encompass, Calyx Point, Byte, and custom systems. Integration typically takes 2-3 weeks including testing, with minimal disruption to your existing workflows and origination processes.

Question 2

What types of mortgage fraud can TruthScan detect?

Accepted Answer

TruthScan identifies income documentation fraud (forged pay stubs, altered W-2s, fake bank statements), employment verification fraud (fictitious employers, forged letters), identity fraud (synthetic identities, stolen identities), occupancy fraud, and appraisal fraud involving manipulated property documents.

Question 3

How quickly does TruthScan verify documents during application processing?

Accepted Answer

Document verification typically completes in under 30 seconds per document. For complete application packages, our system processes all documents simultaneously, providing comprehensive results within 2-3 minutes, enabling same-day application decisions for legitimate borrowers.

Question 4

Does TruthScan help with regulatory compliance and audit requirements?

Accepted Answer

Yes. TruthScan maintains detailed audit logs with timestamps, verification methods, risk scores, and findings for every document analyzed. These records satisfy CFPB, FDIC, and investor quality control requirements, and can be exported for compliance reporting and examinations.

Question 5

What happens if TruthScan flags a legitimate borrower's documents?

Accepted Answer

Our system is tuned to minimize false positives below 0.2%. When documents are flagged, detailed reports explain exactly what triggered the alert, allowing underwriters to request clarification from borrowers. Most legitimate issues are resolved within 24 hours through simple document resubmission.

Question 6

Can TruthScan detect voice cloning in employment verification calls?

Accepted Answer

Absolutely. Our voice analysis technology detects AI-generated voice cloning, synthetic speech, and audio manipulation in employment verification calls, VOEs, and borrower phone interviews. The system analyzes speech patterns, audio artifacts, and biometric voice characteristics to identify fraudulent recordings.

Question 7

How does TruthScan help reduce loan buyback risk?

Accepted Answer

By catching fraud before closing, TruthScan significantly reduces early payment defaults and representation and warranty violations that lead to loan buybacks. Our verification documentation also provides strong evidence of due diligence if loans are ever questioned by investors.

Question 8

What level of training do our underwriters need to use TruthScan?

Accepted Answer

Minimal training is required. TruthScan presents clear risk scores and plain-language explanations of any issues detected. Most underwriting teams are fully operational within one week. We provide onboarding support, training materials, and ongoing technical assistance to ensure smooth adoption.

Question 9

Can TruthScan scale to handle our loan volume during peak periods?

Accepted Answer

Yes. Our cloud infrastructure automatically scales to handle volume spikes during refinancing booms or seasonal surges. Whether you process 100 or 10,000 applications per month, TruthScan maintains consistent sub-30-second verification speeds with 99.9% uptime guaranteed.

Keep Your Mortgage Pipeline Fraud-Free

Keep Your Mortgage Pipeline Fraud-Free

Basic AI Detection Analysis

Comprehensive Fraud Detection Built for Mortgage Operations

Income Statement Authentication

Synthetic Identity Detection

Regulatory Documentation

Real-Time Fraud Scoring

LOS Platform Connectivity

Portfolio Risk Intelligence

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Frequently Asked Questions for Mortgage Lenders